About Ascension Technologies

Making a Difference

Business Growth

We collaborate with our clients to develop and execute strategies that drive tangible results.

Optimize Performance

We work with you to define your goals and create a tailored plan to get you there. Our focus is on your success.

Operational Improvement

We partner with you to drive operational excellence and performance improvement

Why Us

Ascension Technologies, LLC is a boutique consulting firm helping companies of all sizes and sectors. Since 2016 we have worked closely with our clients to tackle change, optimize performance, grow the bottom line and make lasting change.

Our team members hail from a wide range of industries and backgrounds. We are united by our entrepreneurial mindset and our commitment to excellence. Whether we are working with a start-up or a Fortune 500 company, we approach every project with the same level of dedication and attention to detail.

We’re different. We don't just have the skills and experience, but also the passion to help our clients succeed. We are not happy unless our clients are seeing results.

Meet Our Leadership Team

James Williams Jr.

Co-Manager | Lac Vieux Desert Band Tribal Chairman

Michelle Hazen

Co-Manager

Brian McFadden

President

Lori Alsterberg

VP | Marketing

Kym Bunn

VP | Call Center Ops

Greg Johnson

VP | Technology & IT Services

Simon Liang

VP | Finance

Alan Reeves

VP |Portfolio Management & Risk

Dena Somers

VP | Enterprise Compliance

Ben Underwood

VP | Business Development

Meet The Rest Of Our Talented Team

Stephanie Bradford

I enjoy working at Ascension Technologies because I get to explore creative ways to visualize data and perform various types of analysis that help make informed and data-driven decisions.

Stephanie Bradford

Senior Risk Analyst

Allahmarah Brodhurst

I love working at Ascension because there is the opportunity to always learn new things along with the versatility of being able to have/work on multiple tasks. I also love the communication and transparency.

Allahmarah Brodhurst

Quality Assurance Analyst

Rick Byrd

I love working at Ascension. My job requires a lot of multitasking. It never gets boring. I also love working with such smart and fun-loving people. Everyone works together to quickly and thoroughly achieve results for our clients.

Rick Byrd

Sr. Manager, Digital Marketing

Jo Ellen Cloud

One thing that I enjoy about working at Ascension is that my tasks and responsibilities change from day to day, which allows me to adapt and learn new things. I also get to work alongside strong and intelligent women. 

Jo Ellen Cloud

Compliance Monitoring Specialist

Hieu Nguyen

I enjoy working at Ascension Technologies because of the fun work and laid back work environment.

Hieu Hguyen

Director of SQL Development

Raphaelene Jackson

I enjoy working at Ascension Technologies as it increases the ability for one to be inquisitive and work to understand and solve issues. This goes working beyond technology by receiving training to ensure knowledge and security that we can use in our daily lives.

Raphaelene Jackson

Quality Assurance

Vernita Joseph

Why I absolutely love about working for AT is simple, they care about their employees. Priceless!

Vernita Joseph

QA Manager

Monique Martinez

Interesting, challenging work facing new opportunities every day. Working collaboratively with a great team of colleagues creating and implementing process-improvement ideas makes me happy to work each day and to give my best!

Monique Martinez

Director of Operations Call Center

Xiomary Moreno-Ruiz

“Everyday is a learning opportunity”

Xiomary Moreno-Ruiz

Senior Accountant

John Norris

I enjoy solving data science problems, building statistical & machine learning models, and deploying solutions.

John Norris, Ph.D.

Director of Data Science

Feon Phillips

Ascension is one of the best companies I have ever worked for.  The company has great leadership, and truly values their employees. I love that I get to work with a group of smart and creative people, and the opportunities to work on cross-functional team projects.  

Feon Phillips

Sr. Director, Multi-channel Marketing and Analytics

Amanda Samuel

Jr. Quality Assurance Analyst

Xavier Serrano

I love working at because we get a chance to actively work on challenging projects and we are encouraged to learn and grow with the company.

Xavier Serrano

IT Accounting / Risk

Support Specialist

Nioka Shaw

What I like about Ascension is having a supportive company that realizes employees are their greatest asset. Working collaboratively with people for successful outcomes.


I absolutely love the teamwork and the respect that we all have for one another at Ascension.

Nioka Shaw

Sr. Quality Assurance Analyst

Alex Shamko

What we have here is very talented and supportive team with forward-thinking “can do” attitude.

Alex Shamko

Director of IT Services Delivery

Shanta Stevenson

I love working at Ascension Technologies because there are

opportunities for growth.

Shanta Stevenson

Fraud-Flex Team Manager







How We Work

01. Evaluate

We'll get the lay of the land by assessing all aspect of the business, goals, and objectives.

06. Optimize & Scale

This is where our team evaluates the strategy "in the wild" to either slash those aspects not performing, and double-down on the strategies that are performing well.

05. Deploy

At this stage, we deploy our new strategy. Since our revenue approach is additive, we're able to monitor performance against current revenue metrics.

02. Plan

We'll put together an initial plan of action based on our evaluation of the business geared towards improving operational efficiency and expanding revenue.

03. Modernize Costs

Most businesses are running on legacy systems in all areas, including outdated cost structures. We can suggest ways to modernize services and their associated costs.

04. Assemble Resources

We pull together human resources who are experts in their field to bring the strategy to life.

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